Connecting with our fellow outdoor enthusiasts and hearing your feedback is important to us.

You can contact our team directly by sending an email to or you can email us through our iOS or Android apps by following these steps:

  1. Open the OpenSnow app
  2. Tap on "Settings" in the bottom navigation
  3. Tap "Feedback & Support"
  4. Select "Email" and send us your message
We appreciate your patience as we do our best to get back to you in a timely manner.

Please note that with each new reply, your ticket gets sent to the back of the queue. It's best to reply once if you can, so we can be sure to reconnect with you on any additional questions or concerns.