All subscriptions auto-renew yearly from your sign-up date using the same credit card used when purchased.
If you would like to update your credit card on file, you can do so by following these steps:
Purchased via Website
- Click "Settings"
- Click "Manage Your Subscription"
- Click "+ Payment Method"
Purchased via iOS app
Payment information for purchases on your iOS device is managed through your Apple ID.
To change or remove your Apple ID payment information, click HERE.
Purchased via Android app
Payment information for purchases on your Android device is managed through your Google Play account in the Google Play Store.
To change a subscription payment method, click HERE.
If you have any questions at all about your account status or whether you purchased All-Access via the web or an app, you can contact our team by sending an email to hello@opensnow.com
For information on how to edit or change your subscription renewal settings, click HERE.